Shipping & Delivery

Delivery within Australia

Delivery cost:
Orders $89 and over: Free delivery... zip, nadda, zilch
Orders under $89: $12 flat-rate
Express delivery: $20 flat-rate on orders up to 3kg
$35 flat-rate on orders over 3kg up to 5kg

Estimated delivery times:
State: Standard: Express:
NSW 3-5 Business Days 2-3 Business Days
VIC 3-5 Business Days 1-2 Business Days
QLD 4-6 Business Days 2-3 Business Days
SA 2-3 Business Days 1-2 Business Days
WA 8-10 Business Days 3-4 Business Days
TAS 4-6 Business Days 1-2 Business Days
ACT 3-5 Business Days 2-3 Business Days
NT 6-9 Business Days 4-6 Business Days
  • Deliveries are made during business hours Monday to Friday (excluding public holidays).
  • Due to safety concerns, courier drivers have the right to refuse delivery if the property has an aggressive dog or a 'Beware of the dog' sign. In this instance, you'll be required to pickup your order from the nearest depot.
  • Free delivery conditions:
    a. To qualify, your order must be $89 or more after any sale discounts or, coupons are applied. The order value is not inclusive of any quoted delivery charges or other, non-product expenses
    b. This free delivery offer may be withdrawn or altered at any time
    c. Offer excludes Gift Cards
    d. This offer only applies to orders placed online for delivery


International delivery

We're super proud to offer international delivery to the following countries & regions. Shipping rates are calculated at checkout based on your destination and, where applicable, parcel weight.

Country/Region:

Estimated delivery:

USA

8–15 business days

Canada

10–15 business days

New Zealand

8–13 business days

UK

10–15 business days

Europe

10–18 business days

Asia

10–15 business days

South America

9–15 business days

Africa

15–25 business days

Delivery estimates are a guide only and may vary depending on customs processing and your exact location. Shipping costs are confirmed at checkout.


  • If you live outside of the countries listed above and would like to place an order, please email our support team to see what we can do.
  • Import duties and taxes are collected at checkout for selected destinations where shown. For other destinations, customs charges may be payable by the recipient on delivery. Check your order summary before paying. 
  • If you'd like to make a change, or cancel your order after it has been dispatched - please wait for the order to arrive to your address, then email us to initiate a return. For more information on returns, please visit our returns page.

 

Same-day dispatch

Orders for in-stock products placed before 2pm Adelaide time on business days are dispatched the same day. Orders placed after 2pm, on weekends or on public holidays are dispatched the next business day. Pre-order items are dispatched when available.